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STORE & PRIVACY POLICY

Last Updated: August 20, 2025

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Welcome to Aircraft Tooling Company (ATC). By accessing or using our website https://aircrafttooling.com.au, purchasing our products, or using our services, you agree to the following Store Terms and Privacy Policy. If you do not agree with any part of these policies, please do not use our website or services.

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1. About Us

Business Name: Aircraft Tooling Company (ATC)
Website: https://aircrafttooling.com.au
Contact Email: contact@aircrafttooling.com.au
Country of Operation: Australia

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2. Store Terms of Service

a) Products & Services

ATC supplies specialised aircraft tooling, pneumatic equipment, CNC machining, and related services. We make every effort to ensure our website and product descriptions are accurate, but we reserve the right to correct any errors or update details without notice.

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b) Pricing & Payment

All prices are in Australian Dollars (AUD) and include GST unless stated otherwise.
We accept major payment methods, including credit/debit cards and secure online payments.
Payment must be made in full before goods are shipped unless otherwise agreed in writing.

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c) Shipping & Delivery

We ship across Australia and internationally where applicable.
Shipping costs and estimated delivery times are displayed at checkout.
ATC is not liable for delays caused by carriers, customs, or factors beyond our control.

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d) Returns & Refunds

Returns are accepted within 30 days of purchase if products are unused, undamaged, and in original packaging.
To initiate a return, email us at contact@aircrafttooling.com.au.
Refunds are processed to the original payment method once items are inspected and approved.

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e) Warranties & Australian Consumer Law

Products supplied by ATC are covered by manufacturer warranties where applicable.
Our goods and services come with guarantees under the Australian Consumer Law.
If a product is faulty or not as described, you are entitled to a repair, replacement, or refund.

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f) Limitation of Liability

To the extent permitted by law, ATC is not liable for indirect, incidental, or consequential damages arising from the use of our products, services, or website. Our total liability is limited to the amount paid for the product or service.

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3. Privacy Policy

a) Information We Collect

We collect personal information when you:

  • Visit or interact with our website

  • Place an order or register an account

  • Subscribe to our newsletter

  • Fill out forms or respond to surveys

This may include:

  • Name, email address, and phone number

  • Billing and shipping addresses

  • Payment details

  • Job title and company information

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b) How We Use Your Information

Your information may be used to:

  • Process and deliver orders

  • Improve our website and services

  • Communicate with you about products, promotions, or updates

  • Provide customer support

  • Meet legal and regulatory obligations

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c) Sharing Your Information

We may share your information with trusted third parties, including:

  • Payment processors and logistics providers

  • Marketing and analytics partners (e.g., Google Analytics, Facebook Pixel)

  • Government and legal authorities where required by law
    We do not sell your personal information.

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4. Cookies & Tracking

a) How We Use Cookies

Our website uses cookies to:

  • Enable secure login and checkout

  • Remember your preferences

  • Analyse site traffic and improve performance

  • Deliver personalised ads via Google, Facebook, and other platforms

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b) Managing Cookies

You can disable cookies through your browser settings, but some features of our site may not work correctly if you do.

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5. International & Australian Privacy Compliance

Australian Privacy Act 1988

We comply with the Australian Privacy Principles (APPs) in how we collect, use, and store personal information.

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GDPR (EU & EEA Visitors)

If you are located in the EU/EEA, you have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent for marketing cookies

  • Request data portability

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CCPA (California Residents)

California residents may request information on how we collect and use personal data and can opt out of certain data-sharing practices.
For any privacy-related requests, contact us at contact@aircrafttooling.com.au.

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6. Data Security

We use SSL encryption and secure payment gateways.
Only authorised personnel can access your data.
While we take all reasonable precautions, no online system is 100% secure.

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7. Children’s Privacy

We do not knowingly collect personal data from individuals under 13 years of age. If you believe we may have inadvertently collected information from a child, contact us immediately.

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8. Updates to This Policy

We may update this combined Store Terms & Privacy Policy from time to time to reflect changes in our business or legal obligations. The “Last Updated” date at the top of this page will always indicate the most recent version.

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9. Contact Us

For questions about our Store Terms or Privacy Policy, contact us at:
Aircraft Tooling Company (ATC)


📧 Email: contact@aircrafttooling.com.au
🌐 Website: https://aircrafttooling.com.au

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